Our website is an online catalog. We try to add products regularly to give you the best and widest possible selection. It doesn’t make sense for us to keep a printed catalog current, since manufacturers constantly update their product lines. If you want manufacturer’s catalogs you can always mail us at support@chairsthatgive.com. Please let us know which catalog you are after, since we don't have one of all the products combined. We always get back to you shortly.

To avoid having only certain colors, sizes and makes in stock, we partnered with all the manufacturers we sell for. They ship your orders directly to you. This means that as long as there isn't a problem on the manufacturer's side, you can assume that all salon furniture listed on our website is in stock and ready to ship. Custom items take an additional lead time to build and ship. If your item isn't in stock for whatever reason, we'll immediately contact you via phone or email to discuss alternatives. If we can't find a happy alternative, we'll of course refund 100% of your money.

Yes! www.ChairsThatGive.com only carries brands that we are 100% authorized to sell. This means you get the full warranty with every purchase. In fact, all of our Salon and Spa products are shipped directly from the manufacturer themselves, which saves you both time and money! We are an authorized dealer for Continuum, DIR, , TouchAmerica, Gulfstream, AYC LLC, and many more top brands. We understand that the world of online buying can be confusing and uncertain, and invite you to call any of our top manufacturers to verify our A+ service.

Quality vinyl is supple, easily cleaned, and wears well. Day-to-day soil, remove ordinary dirt and smudges with a mild soap and water solution and a clean, soft cloth, or towel. For more difficult stains, clean as soon as they are noticed with a non-abrasive cleaner such as: Formula 409® All-Purpose Spray Cleaner or Fantastik® Spray Cleaner. Just dilute it and place it in a spray bottle. Rinse cleaned area with fresh water then dry with a clean cloth.

Since we are an authorized dealer for all products we carry, you will receive a full manufacturer’s warranty on your purchase. Your warranty will be serviced directly by the manufacturer. Please check the manufacturer's website for their specific warranty terms or repairs, or on our warranty page. Or feel free to contact us to inquire about any of the brands we carry. If you need assistance with the warranty of a product you purchased from us, or you need replacement parts or a repair done… Contact us at any time, we’re here for you!

CE marking is the manufacturer's declaration that the product meets the requirements to be sold in the European Economic Area.

A lot of our products are made to order and take 7-14 business days to build. This includes custom colors and upholstery. Those products are too heavy to ship UPS/FedEx and need to be shipped freight. Standard delivery for these heavy items is curbside. If you require inside delivery, please let us know in the notes section when ordering or email us afterwards for an Inside Delivery quote.

Shipping costs for larger orders are always more economical, so we can definitely give you a lot better deals when you order more than one item from us.

Don't hesitate to reach out to us by mail with all the products you need to get a custom quote.
Or add them to your cart and use our quote form to receive a quote from us within 24 hours, for all the items in your cart.

For quotes on larger orders, please add all the products you need to your cart. Then fill out the quote form in the product page or cart page. You can leave us a detailed message, and click the button 'Request a Quote'.

We will get a competitive quote out to you ASAP!

This obviously depends. For products that are ready to ship, our team needs 1-3 business days to pack and ship your full order. For larger items, we ask that you allow 3-4 business days. For orders placed after 1:00 pm EST on Friday — or over the weekend — this processing time will start on the next business day.

A lot of our products are custom-built though. They don't ship immediately because the manufacturer builds them according to your preferences. Read more about that on the next question: 'How Long For My Pedicure to Arrive?'.

Orders that are custom built according to the wishes of the customer normally take 1 to 3 weeks, but can take 4-6 weeks or in extreme cases up to 8-12 weeks to be manufactured before they ship. This is due to your product being custom-built according to your specific preferences for color and options. It happens that a certain color or part needed to complete a pedicure chair is awaiting delivery or production finish so that they can't yet be implemented in the unit, which results in higher lead times. Read more about the manufacturing process and lead times by clicking here.

Once the order is placed with the manufacturer we don´t have much control over how fast they work and they are also tied to their manufacturing schedule for other customers they have. We definitely chase the manufacturer to make it go as quickly as possible, but can't make it go faster as they work, unfortunately. 

There are various ways of tracking your order. You'll automatically get order updates by e-mail, but on the order page you also have the option to get order updates by text or messenger.

As soon as your order ships we will email you with your shipping information and tracking number. This allows you to easily track the daily progress of your order from our warehouse to your door step.

The Shipping notification will also include clear freight receiving instructions so that you are well prepared to receive the shipment and can act accordingly in case there would be any shipping damages. Read more about freight receiving instructions by clicking here.

We currently only ship to the lower 48 United States as stated in our shipping & returns policies, We've been making exceptions for Alaska, Hawaii and/or Canada. Just reach out to us before placing the order and we can figure out the tax and import duties for you.

If you are more international than that then we suggest to rely on our partner ShopUSA.

We've shipped to them multiple times and it has been a smooth process and good experience to ship to our customers in Denmark, Thailand, the U.K., etc...

Read more about our international shipping solution by clicking here.

Please note you will be responsible for all customs broker fees and duties.

Delivery times vary a lot, depending on brand but mostly the type of products. Ready-to-ship items usually go out of our warehouses in 1-3 days.

Right after your order has shipped, we will email you with your shipping information and freight receiving instructions. Make sure to read them carefully so you're prepared.

For large and bulky items, which are most of our catalog, we need to ship through freight shipping and the freight shipping company will call you prior to delivery to coordinate a convenient delivery time-frame for you.

We will send you a confirmation email immediately. Once your order ships, you will receive tracking information as well. If your item ships freight line or requires manufacturing lead time, someone from our team will email you the order and lead time for delivery.

Please contact us by visiting our contact page. We will gladly be able to assist you with any questions relating to Orders, Order Modifications, Shipping, Returns, & Cancellations.

We are located in Sheridan, Wyoming. Our Salon and Spa products, however, ship directly from the manufacturers in New York, CA, NC, TX and across the U.S to Canada. This saves you time and money. To schedule a pickup from the warehouse, please order online as usual, then send us an email notifying us you would like to pick it up. We will keep you posted so when your order is ready you can pick it up directly. This is faster and usually just 1-2 business days if your item is in stock.

At this time, we are unable to ship to PO addresses.  We apologize for the inconvenience.  

The best way to get your table quickly is to order online today. and not delaying the purchase. We rush all online orders standard at no extra charge. Heavy items, such as electric lift tables, can only be shipped truck line/freight and cannot be rushed overnight.

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We are always happy to help you out :)